Frequently Asked Questions
Here is a list of the most FAQ relating to the TITANIUM brand.
How do you ship? We ship all packages USPS 1st Class under 16oz. Anything over is shipped 2 day Priority Mail.
How much is shipping? Shipping costs are calculated at checkout, depends on your location.
How long have you been in business? We started the brand in November 2016.
Where are you based? We are based in Southeast, Michigan USA.
What are your plans for the future? Our goal is to make this brand HUGE. We have many ideas for the next few years and hope to attend a few expos very soon!
Do you have a sponsorship program? We have an ambassador program called TEAM TITANIUM. Check the JOIN OUR TEAM page at the top!
How do returns work? You may return your items within 14 days of receiving your item. Customer is responsible for covering shipping costs back to our headquarters. Damaged or defective goods will not be required to pay for return postage. To get either of these processes started please follow this..
Email us your order #.
Email us your reason for return and/or a picture of the defect.
All items must be in new condition, not washed or dried, all tags must be attached.
We will send you an email after we have reviewed the case for you to send the item back.
Who is the founder of TITANIUM?
"I created the TITANIUM brand in fall of 2016. I wanted to build a community full of leaders in the fitness industry. I have always loved helping others reach their fitness goals. My main goal for starting this company was to impact as many lives as I could. I knew I could not impact as many as I wanted, so I decided to create a team of athletes to help me. That is how TEAM TITANIUM was formed. We have a group of athletes who motivate and inspire others with a supportive brand backed behind them. I have extremely high hopes for this brand and will not stop until we are the largest brand in the industry."
Thank you for the support.
CEO- Michael K. Smith